If an emergency arises, immediately call 911. For items regarding the sauna, please call or text Ben at (608) 385-2706 or Amy at (920) 265-7022. Our available rental area is planned in order for us to be within a relatively short drive should any issues arise.
Contact us at 608-385-2706 with your group size and how you plan to use the sauna. We can help you compare seating and bench layouts before booking. Seating and total group size are different questions; do not assume everyone can use the hot room at once.
We recommend booking at least 2-3 weeks in advance, especially during peak seasons (fall and winter). Holidays and the Birkie are also quite busy. However, we often have last-minute availability, so don't hesitate to call even for same-week requests.
Our standard sauna rentals have a 2-night minimum. Most customers find 2–4 nights ideal for their sauna experience. Contact us for one-day situations, events, and other special bookings; these require individual arrangements rather than standard online rental pricing.
Yes! If the sauna isn't booked by another customer, you can extend your rental. Just give us a call and we'll check availability and arrange the extension.
We deliver throughout the Wisconsin Northwoods region, up to 50 miles from our base in Hayward. The first 30 miles are included in your rental fee. Popular delivery areas include Cable, Grand View, Minong, Stone Lake, and surrounding lake communities.
Absolutely! We handle complete delivery and professional setup. Our team will position the sauna in your desired location, ensure proper ventilation, and provide comprehensive operation instructions so you feel confident using your wood-fired sauna.
You'll need a relatively level area (grass, gravel, or concrete) that's accessible by our delivery vehicle. The area should be at least 25 feet by 15 feet to accommodate the sauna and allow for safe operation. We'll discuss the exact requirements when you book.
We have experience with challenging delivery situations and can often find creative solutions. We may be able to use ATVs or other methods to get the sauna to your desired location. Call us to discuss your specific situation.
No, you do not need to be present for either. If you have a specific spot in mind that it definitely should be or definitely shouldn't be, you can let me know, otherwise I have a lot of experience placing the saunas on many different properties. I can send you some instructional videos on how to use the sauna. For pickup, it's simple, I show up, grab the sauna and let you know it's gone.
Yes! We provide complete setup and operation instructions, safety guidelines for wood-fired heating, and are available 24/7 for any questions during your rental period. Our team ensures first-time sauna users feel confident and safe.
Heating times vary by sauna model: The Barrel Sauna takes about 1 hour, The Cabin Sauna heats in 45 minutes, and The Big Lake Sauna reaches 160°F in 1-1.5 hours. We provide detailed heating instructions for each model.
Traditional Finnish saunas operate between 150-190°F. We recommend starting around 160°F for beginners and adjusting based on your comfort level. The important thing is finding what feels right for you.
Yes, children can enjoy saunas with proper adult supervision. We recommend shorter sessions (5-10 minutes) and lower temperatures for children. Always ensure children are hydrated and comfortable.
Alcohol, colorful liquids, glass, street shoes, pets are not allowed in the sauna.
Every rental includes complete delivery and setup, plenty of seasoned hardwood firewood, fresh towels, traditional water bucket and ladle, Bluetooth speaker, firestarter kit, and comprehensive operation instructions.
Yes! We provide plenty of seasoned hardwood for your entire rental period, plus firestarter kit and kindling. The wood is included in your rental fee - no additional charge.
We provide generous amounts of wood, but if you're an enthusiastic sauna user and run low, just give us a call. We can arrange additional wood delivery if needed.
Absolutely! Winter sauna sessions followed by snow rolling or cold lake plunges are particularly popular and authentic to Finnish traditions. Our cedar-constructed saunas are designed for year-round use in Wisconsin's climate.
Our saunas are built to withstand Wisconsin weather. Light rain or snow won't affect your sauna experience - in fact, many customers love the contrast of warm sauna and cold weather outside. For severe weather, we'll work with you on rescheduling if necessary.
Our pricing is transparent. The rental fee includes delivery within 30 miles, setup, firewood, and all amenities. Additional charges may apply for deliveries beyond 30 miles or special requests.
We understand plans can change. We offer flexible cancellation policies - please contact us as soon as possible if you need to cancel or reschedule. Please check out our Policies for all the details and information.
Yes! We offer special rates for corporate retreats, wedding parties, and other group events. Contact us to discuss your specific needs and we'll create a custom package.
We're available 24/7 for support during your rental period. If there are any technical issues, we'll troubleshoot over the phone or send someone out if necessary. Your sauna experience is our priority.
We handle all cleaning before and after your rental. During your stay, just rinse the benches with water after each session and ensure the sauna is properly ventilated. We provide simple maintenance instructions.
Still Have Questions?
We're here to help! Contact us directly for personalized assistance with your sauna rental.